Thanks for your interest in our security services

By using our Services, you agree to comply with these terms and conditions ("Terms"). These Terms are a legal contract between you (either an individual or a legal entity that you represent as an authorized employee or agent) ("you" or "Licensee") and Kaalbi Technologies Pvt Ltd (owner of ShieldSquare Brand) (“ShieldSquare” or "we"). By Clicking “I Agree” you acknowledge that you have read and agree to be bound by these terms. Subject to your compliance with all terms and conditions herein, ShieldSquare grants you permission to use the Services as set forth in these Terms, until terminated in accordance with these Terms (such period the "Term").

1. Data

  1. By accessing our Services, you represent that you have all necessary authority, permissions, and approvals to (a) connect each of the websites (the "Sites") that you connect with the Services, and (b) register for and use the Services, including without limitation, providing and enabling ShieldSquare to collect all the information submitted or made available by you and the end users, customers, or other users or visitors to a Site (each an "End User") in connection with the Services (the "Data").

  2. As between you and ShieldSquare, you shall retain ownership of any information, data and statistics that ShieldSquare obtains from your website, such as raw data generated by and/or provided to the Services.

  3. You hereby grant to ShieldSquare a royalty-free, non-exclusive, irrevocable, right and license to access your registered web page(s) to access and log (a) any information concerning users’ actions,  or activities on your web page(s), (b) any information sent to you by users’ web browsers concerning users’ web activities immediately prior to visiting your web page(s) (e.g., URL information and HTTP header information), and/or (c) any data or other information you provide to ShieldSquare (collectively “Client Data”) for the purposes of (i) providing you with reports and other functions related to the Services; (ii) analyzing and improving the Services; and/or (iii) compiling aggregate data derived from your use of the Services to compile statistics, metrics, insights and general trend data about the Services for, among other things, ShieldSquare’ marketing and promotional purposes.

2. The Services

  1. Your Rights to the Services. Subject to your continued compliance with these Terms, including your payment of any and all applicable fees, ShieldSquare grants you permission during the Term to access and use the Services solely for your internal business purpose. You acknowledge and understand that we do not give any assurances that any particular activity does or does not constitute misuse of the Site.

  2. Implementation. You agree to implement the Services on each Site in accordance with any documentation or instructions provided by ShieldSquare, and to ensure that the Services, including the API, are implemented in compliance with all requirements from ShieldSquare. You are solely responsible for all engineering resources required for such implementation.

  3. API License Grant to You. Subject to your compliance with these Terms and solely during the Term, ShieldSquare hereby grants you a non-exclusive, worldwide, non-transferable, non-sublicensable license to make calls from each Site to the API solely using the API key issued to you, and solely to enable data interchange between each Site and the Services.

3. Support Services

  1. Services are hosted on the best cloud infrastructure with high availability cluster and disaster recovery.

  2. In the event of services downtime, you can automatically timeout the services at a defined time threshold and your site can continue to function without any disruption.

  3. ShieldSquare does not guarantee, and shall have no liability for, any Services downtime, including, without limitation, any downtime (a) caused by outages to any public Internet backbones, networks or servers; (b) caused by any failures of customer equipment, systems or local access services; or (c) relating to events beyond ShieldSquare’ control, such as strikes, riots, insurrections, fires, floods, explosions, war, governmental actions, labor conditions, earthquakes, natural disasters, or interruptions in Internet services to an area where ShieldSquare or customer servers are located or co-located.

  4. ShieldSquare may sub-contract the provision of any of the Support Services without obtaining the consent of you.

4. General Prohibitions

You agree not to, and the rights granted under this agreement, including any licenses, are provided subject to the condition that you agree not to do or attempt (or request that any third party do or attempt) any of the following during or in connection with your (or their) use of or access to the Services:

  1. Use the Services in violation of ShieldSquare’s or any third party's intellectual property or other proprietary or legal rights; or

  2. Use the Services in violation of any applicable Law.

5. Trial period

The first 30 days of the Term shall be a trial period, during which all of the provisions of this Agreement shall apply, save as follows:

  1. You shall have no obligation to pay any service fee  in respect of the trial period;

  2. either party may terminate the Agreement immediately by giving email notice to the other party (ShieldSquare's emailid is support@shieldsquare.com) at any time before the end of the trial period.

6. Fees and Payment

Payments are to be made in advance at the beginning of each quarter or year and is non-refundable. We apply a no refund policy under any circumstance. There will be no refunds made should you not use the Service during a period of time when your account is open. Also no refund when you use our service on time and need refunds

The invoice will be sent to you every quarter or every year in advance. If we do not receive payment of an invoice within 7 days, your plan will be automatically downgraded to free plan till dues are paid. ShieldSquare may modify its fees, and any such modification will apply beginning in the month following notice of the change.

7. Confidentiality

You and ShieldSquare acknowledge that ShieldSquare may have access to Data submitted or made available by you, and that you may have access to valuable and proprietary information, including information relating to the Services, passwords, API Keys, and ShieldSquare's technology, systems, methodologies, software, business, customers, pricing, and other non-public information (together with Data, "Confidential Information"). Confidential Information excludes any information which (i) is or was publicly known and made generally available in the public domain through no action or inaction of the receiving party; (ii) is already in the possession of the receiving party at the time of disclosure by the disclosing party, and if received by the receiving party from a third party, without a breach of such third party's obligations of confidentiality; or (iii) is independently developed by the receiving party without use of or reference to the disclosing party's Confidential Information. Both parties agree not to use or disclose the other party's Confidential Information for any purpose not expressly authorized by these Terms, except (i) when compelled under applicable Law, after providing prior written notice to the disclosing party (if permitted by applicable Law), or (ii) to a third party providing services to the receiving party and pursuant to written obligations of confidentiality no less protective of the Confidential Information than these Terms. Either party may seek an injunction to prevent any breach or continued breach of this Confidentiality section, in addition to any other remedies that may be available at law or at equity.

8. Term and Termination

The duration of these Terms is for a period of 3 years. You may however terminate these Terms and your account at any time by contacting customer service at support@ShieldSquare.com; however, any termination of these Terms will not relieve you of any current or future obligation to pay any fees or other costs owed by you to ShieldSquare under these Terms.

If you violate these Terms, your permission to use the Services will automatically terminate. The provisions of Sections Confidentiality and limitation of liability will survive termination, except that all license rights granted by ShieldSquare to you under these Terms do not survive termination.

9. The Services are Provided "AS-IS"

THE SERVICES AND ANY DATA, AND ANALYTICAL RESULTS ARE PROVIDED "AS IS" ON AN "AS AVAILABLE" BASIS, WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. DATA AND ANALYTICAL RESULTS MAY BE DAMAGED OR LOST IN CONNECTION WITH USE OF THE SERVICES, AND SHIELDSQUARE EXPRESSLY DISCLAIMS THE ACCURACY OF ANY RESULTS OR OTHER ANALYTICAL RESULTS PROVIDED THROUGH THE SERVICES, OR ANY PARTICULAR RESULT OF THE USE OF THE SERVICES, INCLUDING ANY ENHANCED ABILITY TO PREVENT OR ADDRESS FRAUDULENT ACTIVITY ON ANY SITE. SHIELDSQUARE EXPRESSLY DISCLAIMS ALL OTHER WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT, TITLE, NON-INFRINGEMENT, AND ACCURACY.

10. Limitation of Liability

THE TOTAL LIABILITY OF THE SHIELDSQUARE ENTITIES ARISING OUT OF OR RELATED TO THIS AGREEMENT WILL NOT EXCEED THE FEES ACTUALLY PAID BY YOU TO SHIELDSQUARE HEREUNDER DURING THE SIX MONTH PERIOD PRECEDING THE EVENT GIVING RISE TO ANY CLAIM. IN NO EVENT WILL THE SHIELDSQUARE ENTITIES HAVE LIABILITY FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES (INCLUDING, WITHOUT LIMITATIONS, LOSS OF PROFITS OR USE), WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE OR ANY OTHER LEGAL THEORY, EVEN IF A REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.

11. Governing Law

These Terms are governed in all respects by the laws of India without reference to conflict of law provisions. You agree that any claim or dispute you may have against ShieldSquare will be exclusively resolved by a court located in Bangalore, Karnataka and you agree to and hereby submit to the personal and exclusive jurisdiction of the courts located within Bangalore, Karnataka for the purpose of litigating all such claims or disputes.

12. Entire Agreement

These Terms are the entire and exclusive understanding between you and ShieldSquare relating to the subject matter hereof, and supersede any and all prior agreements and understandings between the parties, whether oral or in writing (including without limitation any separately executed confidentiality agreement).

13. Contact Information

If you have any questions regarding these Terms or the Services, please contact ShieldSquare at support@ShieldSquare.com.

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